Delete your Poppet account

This permanently removes your account, child profiles you own, and their feeding data from the active Service.

Before deleting

  • Cancel an active Apple App Store subscription through Apple. If you choose to delete your account while Apple billing remains active, Apple may continue charging.
  • Poppet cancels an associated website subscription and stops renewal of an associated active Google Play subscription before completing account deletion. Access ends immediately. If cancellation cannot be completed, the account is not deleted.
  • Child profiles you own are deleted. Shared profiles owned by another caregiver remain with that caregiver, but your access is removed.

Delete in the Android or iOS app

  1. Open Poppet and sign in.
  2. Open More, then Account Settings.
  3. Expand Delete account.
  4. Enter the requested confirmation and password, if your account has one.
  5. Select Delete my account and confirm.

Delete on the web

You can use the same deletion control without reinstalling the mobile app. Sign in on the Poppet website, open Account Settings, and use Delete account.

What is deleted

Poppet removes your account, authentication records, device notification tokens, saved dishes, memberships, and child profiles you own and their logs from the active Service. Some transaction records may remain with Apple, Google, Stripe, or RevenueCat under their own legal and accounting obligations. Support correspondence, diagnostics, and any backup copies have separate retention arrangements described in the Privacy Policy. Copies of Care Sheets or exports already shared with others are not removed by account deletion.

For more information, read the Poppet Privacy Policy.